Support
Email [email protected] or sign in and open a ticket. Never email passwords, recovery codes, RCON credentials, or API keys.
CONTACT
Talk to Stravos
Customers receive the fastest account-specific help through the private ticket system.
Abuse and security
Send reports to [email protected] with “Abuse” or “Security” in the subject. Include relevant timestamps and reproduction steps, but no customer secrets.
Billing
Send billing questions to [email protected]. Payment methods are managed only through Stripe’s hosted customer portal after a subscription exists.
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